To start a return please use our Online Return Portal
Non Prescription Products
You may return any un-worn product(s) you purchased (including outlet items) within 90 days of purchase for a full refund less any shipping and handling fee(s).
Custom Prescription Products
If you're experiencing issues with your Rudy Project prescription eyewear, please contact us directly and our optical team will assist you. If this is your first pair of sport prescription eyewear there's a wide range of possible adaptation issues that could exist and in most cases it can be handled without giving up and returning your glasses. We want you to be happy with your new prescription glasses and provide additional support to ensure you are, but if you decide to return your order for any reason just follow the instructions below.
If you ordered prescription eyewear directly through Rudy Project, start your return within 90 days of purchase for a 100% refund for any frame or accessories and a 50% refund for the Rx lenses and any coatings less any shipping and handling fee(s).
If you ordered prescription eyewear through an authorized Rudy Project retailer, please return your eyewear to that retailer for assistance.
Sorry, we do not offer product exchanges at this time. To complete an exchange, return your original order per the instructions above and place a new order on our site for the item(s) you wish to exchange for.