How do I return my items? – Running and Cycling Enterprises

Rudy Project North America Return Policy

If your original purchase qualified for free return shipping, you will be provided a prepaid return shipping label through our online return portal. To make a return, use the "Start My Online Return" link below. Once complete, package the item(s) securely in the original box and place the return shipping label over the original label and make sure your return authorization number is visible on the outside of the box. Drop your package off with an appropriate shipping carrier and be sure to keep a copy of your invoice and tracking number. If you do not have the original box or a return label, please send your item back in a traceable manner (UPS, FedEx, etc.) to the following address:

Rudy Project North America Returns
Attn: PUT YOUR RA NUMBER HERE
1015 Calle Amanecer
San Clemente, CA. 92673

Start My Online Return

Sorry, we do not offer product exchanges. For exchanges, return your original order and place a new order on our site for the item(s) you wish to exchange for.

For more information visit our Return Policy section here.

* Original packaging should be returned or a repacking fee will be deducted from your credit. If you received a promotional item(s) with your original purchase, this promotional item(s) should be returned or we'll deduct the retail value of the promotional item(s) from your credit. Product returned for credit must be in 100% resalable condition and show no signs of wear or use.