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Running and Cycling Enterprises
FAQ
FAQ
Orders
How do I change or cancel my order?
How can I view my order status?
How do I view my order history?
Shipping
Does Rudy ship to my location?
What are Rudy's shipping rates and policy?
When will my order ship?
When will my back-ordered item ship?
Where do I find my tracking number?
Returns
What is Rudy's return policy?
How do I return my items?
Does Rudy offer exchanges on items?
When will my return be processed?
Rx
What is PD?
Does Rudy offer Rx lens options?
What is the Rx Replacement Lens Program? (RxRLP)
Rudy Rewards
How do I earn Rudy Rewards points?
How do I view my Rudy Rewards account?
What is the Rudy Rewards Program?
My Account
How do I change my email address?
How do I update my shipping or billing address?
How do I view my account history?
What if I can't remember my password?
How do I create an account?
Warranty
What is Rudy's warranty policy?
How do I submit a warranty claim?
What is the Replacement Lens Program? (RLP)
What is the Rx Replacement Lens Program? (RxRLP)
Parts & Accessories
What if I cannot find the parts and accessories I need?
Where can I find parts and accessories?
Discount Codes
How do I use my discount code?
Sponsored Athletes & VIPs
How do I get sponsored by Rudy Project?
How do I use my sponsored athlete or VIP discount?
Expert Voice
What is Expert Voice?
How do I get my Expert Voice discount?
USAT
How do I get my USAT discount?
Quadpay
What is Quadpay?